Read the terms and conditions for using Draft Masters' gaming coaching services. Your agreement to use our platform.
Welcome to Draft Masters ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our gaming coaching platform and services (the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
Our Services provide access to professional gaming coaches who can help improve your skills in various esports titles. These Terms apply to all visitors, users, and others who wish to access or use our Services.
To use our Services, you must:
Be at least 13 years of age (or the minimum age in your jurisdiction to form a binding contract)
Have the legal capacity to enter into these Terms
Not be prohibited from receiving our Services under applicable laws
If you are under 18, you may only use our Services with the involvement of a parent or guardian who agrees to be bound by these Terms on your behalf.
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or that we determine are being used inappropriately.
Our platform connects you with independent gaming coaches ("Coaches"). We do not employ these Coaches—they are independent contractors responsible for their own coaching services.
When booking a coaching session, you agree to:
Provide accurate information about your skill level and goals
Be respectful and professional during all sessions
Not record sessions without the Coach's explicit permission
Not share account access with others
Coaches reserve the right to end sessions early if users are disruptive, disrespectful, or violate these Terms. No refunds will be provided in such cases.
All coaching sessions must be paid for in advance through our payment processors. We accept various payment methods as displayed at checkout.
Cancellations made more than 24 hours before a scheduled session will receive a full refund
Cancellations made within 24 hours of a session will receive a 50% refund
No-shows will not receive a refund
Refunds for unsatisfactory sessions are handled on a case-by-case basis
To request a refund, please contact our support team within 7 days of the session in question.
You agree not to engage in any of the following prohibited activities:
Using cheats, hacks, or any unauthorized third-party software during coaching sessions
Harassing, bullying, or discriminating against Coaches or other users
Sharing inappropriate, offensive, or explicit content
Attempting to circumvent our payment systems
Reverse engineering or attempting to extract source code from our platform
Using our Services for any illegal purpose
Violation of these conduct rules may result in immediate termination of your account without refund.
All content on our platform, including text, graphics, logos, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
Reproduce, duplicate, or copy any content from our Services without permission
Modify, create derivative works, or exploit our content commercially
Use any data mining or extraction methods on our platform
Coaches retain ownership of any original coaching materials they create, but grant us a license to display and distribute such materials through our platform.
Our Services are provided "as is" without warranties of any kind. We do not guarantee that:
The Services will meet your specific needs or expectations
The Services will be uninterrupted, secure, or error-free
Coaching will result in improved gaming performance or ranking
Any errors in the Services will be corrected
We are not responsible for the actions or conduct of Coaches or other users. Coaching sessions are at your own risk.
To the maximum extent permitted by law, we shall not be liable for any:
Indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Personal injury or property damage resulting from use of our Services
Unauthorized access to or alteration of your transmissions
Our total liability for any claims related to our Services shall not exceed the amount you paid us in the past six months.
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page.
Your continued use of our Services after such changes constitutes acceptance of the new Terms. We will make reasonable efforts to notify you of significant changes.
These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of our Services shall be resolved in the courts located in Calgary, Alberta.
If you have any questions about these Terms, please contact us:
legal@draftmasters.org
801 6 St SW
Calgary, AB T2P 3V8
Canada
+1 (877) 977-2262